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Jennifer Yung

Director of Operations

Jenn is a business transformation and operations leader focused on driving execution, strengthening operating models, and enabling performance across organizations. She partners with leadership to translate strategy into action and ensure alignment across the firm. Jenn has held senior roles in operational excellence, business transformation, and process improvement in a broad range of industries – helping drive operational efficiency and smooth execution of strategic priorities.

Jenn holds a Bachelor of Engineering & Management degree from McMaster University. She is also a certified Lean Six Sigma Black Belt and Project Management Professional (PMP).

Heritage

  • Teck Resources Ltd, PMO Leader, 2025-2026
  • Deloitte LLP, Manager, Business Transformation Office, 2022 – 2024
  • Deloitte LLP, Manager, Enterprise Strategic Initiatives, 2016 – 2022
  • CIBC Retail Markets, Senior Manager, Strategic Initiatives, 2006 – 2014

Focus

  • Firm-wide execution and operational leadership
  • Operational efficiency and scalability